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COPYRIGHT 1996 - 2008
4/6/08

Marc Jacobs


A long time ago and a short time ago. In a place both near and far away a professor purchased a Nero program from Marc Jacobs on Amazon.com.
E-mail
Hello from Amazon.com.

Here's a copy of the e-mail you sent to slevinpower. Seller responses will be sent to you directly via e-mail.

 Order ID: 058-6023322-0900341
 * 1 of Nero 7 Ultra Edition Enhanced [CD] [CD-ROM]
 
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Subject: Inquiry from Amazon customer

Important Notice: The following order payment methods are not covered for reimbursement by the Amazon.com A-to-z Guarantee: wire transfer, money orders, check, cash, or credit card transactions that occur off Amazon.com. Only orders using Amazon Payments are supported. This is the payment system used when you use 1-Click or the Shopping Cart to place orders through the Amazon.com Web site.

-------------- Begin message ---------------------

I ordered on October 16, 2006. It is 9 pm on Oct 31 2006. No Nero Ultra yet. This represents 15 days so far.

David Morris

-------------- End message ------------------------

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Notice: Amazon.com may retain copies of all forwarded e-mails, and takes no responsibility and assumes no liability for the content of any messages forwarded to you. In an effort to prevent the transmission of spurious e-mails, Amazon.com uses filtering technology. Messages that fail this filtering will not be transmitted to the seller.

Amazon.com will never e-mail you and ask you to disclose or verify your Amazon.com password, credit card, or banking account number. If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead report the e-mail to Amazon.com for investigation. Go to amazon.com/phish to find out more.

Sent Nov 2, 2006
Marc Jacobs
Still have not received. as of Nov 1, 2006.
Please straighten this out.
Lets have this transaction be positive for both of us as buyer and seller.
David Morris, Ph.D.
Professor of Marketing
Just Found this On Web

Thu, 26 Oct 2006 15:32:10 -0700 (PDT)
marc jacobs wrote:
Your item is on its way. Sorry for any delays.

Amazon Communication Center wrote:
Hello from Amazon.com.

The buyer of the following order has sent you a message. Please respond to the individual directly by replying to this e-mail. For your reference, the buyer's e-mail address is

Order ID: 058-6023322-0900341
* 1 of Nero 7 Ultra Edition Enhanced [CD] [CD-ROM]

Important Notice: The following order payment methods are not covered for reimbursement by the Amazon.com A-to-z Guarantee: wire transfer, money orders, check, cash, or credit card transactions that occur off Amazon.com. Only orders using Amazon Payments are supported. This is the payment system used when you use 1-Click or the Shopping Cart to place orders through the Amazon.com Web site.

-------------- Begin message ---------------------

Where is the order? When shipped?
DM

-------------- End message ------------------------

Notice: Amazon.com may retain copies of all forwarded e-mails, and takes no responsibility and assumes no liability for the content of any messages forwarded to you.

Amazon.com will never e-mail you and ask you to disclose or verify your Amazon.com password, credit card, or banking account number. If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead report the e-mail to Amazon.com for investigation. Go to amazon.com/phish to find out more.
E-mail
Hello from Amazon.com.

Here's a copy of the e-mail you sent to slevinpower. Seller responses will be sent to you directly via e-mail.

Order ID: 058-6023322-0900341
* 1 of Nero 7 Ultra Edition Enhanced [CD] [CD-ROM]

************************

Subject: Order inquiry from Amazon customer

Important Notice: The following order payment methods are not covered for reimbursement by the Amazon.com A-to-z Guarantee: wire transfer,
money orders, check, cash, or credit card transactions that occur off Amazon.com. Only orders using Amazon Payments are supported. This is the
payment system used when you use 1-Click or the Shopping Cart to place orders through the Amazon.com Web site.

-------------- Begin message ---------------------

Where is the order? When shipped?
DM


Refund date: November 5, 2006
- Payment method: Credit Card | Refund Amount: $33.49 | Status: Complete
Marketing Application
When Internet companies such as Amazon.com are not willing to back up those that sell on their pages sooner or later the buyer will be taken advantage of by a seller. When this happens buyers will begin to shy away from these sources of income for Amazon.com. This is an indicator of the beginning of their decline. It identifies a lack of control over their business and the protection of the customer. Small examples show large problems. Called Amazon and they we willing to investigate this case after Nov. 10, 2006.

But a refund then came. So I was wrong about Amazon.com.